Where to buy SoundMAGIC products in Europe

 France

Amazon.fr

Web: www.amazon.fr

 

 Germany

Amazon.de

Web: www.amazon.de

Headsound

Web: www.headsound.de

 

 United Kingdom

Advanced MP3 Players

Web: www.advancedmp3players.co.uk

Amazon.co.uk

Web: www.amazon.co.uk

Audio Out

Web: www.audioout.co.uk

Do Good Audio

Web: www.dogoodaudio.co.uk

Tel: 0151 525 3845

Hifiheadphones

Web: www.hifiheadphones.co.uk

Tel: 01903 768910

Hughes Electrical

Web: http://www.hughes.co.uk

Tel: 0371 231 3113

iLab

Web: www.theilab.co.uk

Richer Sounds

Store Locator: www.richersounds.com/storefinder/

Web: www.richersounds.com

Tel: 0333 900 0093

 

How to avoid buying fake SoundMAGIC products

Buy Only From Authorised Dealers

When you buy from an authorised dealer, whether at a shop or online, you can be sure you're buying a genuine, factory-new product. Authorised dealers will have access to the latest product knowledge and be able to offer a full warranty service in the event of problems.

Buying Safely From Amazon and eBay
While Amazon themselves are an authorised online dealer of many headphones brands, many resellers who sell through Amazon are not. When purchasing, it is important to note where the product is being "shipped from and sold by," which is stated clearly in the header for each product on Amazon.

Many resellers on eBay selling headphone products are not authorised dealers, but instead are individuals or traders who do not provide the level of before and after sales support that is expected by headphone manufacturers.

Understand The Risks
If you purchase headphones from an unauthorised online reseller you risk the possibility of receiving faulty, fake or even stolen goods with little hope of obtaining warranty support in the event that the product develops a fault.

Unfortunately, headphone products are sometimes sold by companies that are not authorised dealers. Goods sold by these unauthorised companies may come from a variety of sources, including:
• Purchased via a grey secondary market (often from outside Europe that will not have warranty cover).
• Fake goods not produced by the manufacturer.
• Damaged, defective or so-called “B” grade stock.
• Stolen goods.

Many of these unauthorised resellers list products via Amazon Marketplace, eBay and similar sales outlets, but there are also more established retail stores who obtain stock via these unauthorised channels.

Due to the nature of the goods sold by unauthorised resellers and their business practices, it is very unlikely that a manufacturer will offer warranty support for products purchased from these sales outlets.

In many cases unauthorised resellers frequently change names, website addresses and locations to avoid dealing with customer problems.
If you suspect that a reseller is not authorised to sell a manufacturers products consult the manufacturers authorised dealer lists or contact the manufacturer directly for confirmation before purchase.